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Sales · AI SDR

Hire an AI SDR.
Meet your SDR.ai Cloud Employee™.

Inbound leads, turned into qualified meetings. Your Cloud Employee engages every inbound lead in seconds, qualifies it, and books the meeting with the right rep, automatically.

See how it works ↓ Interview your Cloud Employee

How Cloud
Employees Work

SDR.ai
AI SDR
Cloud Employee™
Supervisor
Manager
Specialist
Tools
Research Agent

Specialist tasks

Capture Lead
Check CRM
Enrich Lead & Account

Tools

  • Web Search
  • CRM Read
  • Intent Signal
  • Firmographic Enrichment
  • Email Thread History
Outreach Agent

Specialist tasks

Personalize Outreach
Adapt Next Touch
Launch Cadence

Tools

  • Email Send
  • SMS
  • LinkedIn Outreach
  • Voice Call
  • Cadence Engine
Qualify Agent

Specialist tasks

Ask Discovery Questions
Disposition Lead
Enrich Lead & Account

Tools

  • Qualification Framework
  • Conversation Analysis
  • ICP Match
  • Lead Scoring
  • Decision Engine
Route Agent

Specialist tasks

Match Rep
Confirm Assignment
Enrich Lead & Account

Tools

  • Calendar Availability
  • Meeting Booking
  • Territory Routing
  • Round Robin
  • Slack Alert
Handoff Agent

Specialist tasks

Update CRM
Assign Owner
Enrich Lead & Account

Tools

  • CRM Write
  • Conversation Summary
  • Transcript Notes
  • Slack / Email Notification

A day on the job

From new lead
to booked meeting.

  1. 01

    Capture and research the lead

    Checks the CRM, enriches the account, reviews past interactions, and spots buying signals.

  2. 02

    Start the conversation

    Replies on the buyer's preferred channel, with the account context already in hand.

  3. 03

    Qualify the opportunity

    Answers questions, handles objections, and assesses fit and readiness.

  4. 04

    Match the buyer with the right rep

    Weighs territory, ownership, expertise, and availability, then books the meeting.

  5. 05

    Complete the handoff

    Updates the CRM, writes an opportunity summary, and briefs the rep.

What is a Cloud Employee?

Not an AI tool.
An AI teammate.

SDR.ai
AI SDR
Cloud Employee™
Department
Sales
Owns
Inbound leads, from first touch to booked meeting
Channels
Phone · Email · Chat · SMS
Escalates to
The right sales manager, with a briefing
Status
Always on
🪪

Unique identity

A name, role, goals, and personality, with the tone and boundaries you set.

💬

Channels

Works across phone, email, chat, and SMS, and keeps one conversation going across all of them.

🔌

Systems & integrations

Connects to your CRM and go-to apps to check records, book meetings, and log what it learns.

🧠

Knowledge & memory

Learns from your company knowledge, shared memory, and workflow history, and remembers every buyer.

Capabilities

The capabilities behind
your Cloud Employee.

One job, many tasks

Researches leads, qualifies buyers, follows up, books meetings, and prepares reps.

Persistent memory

Recalls past conversations, buyer needs, and account details.

Connected tools

Checks the CRM, searches the knowledge base, books meetings, and logs qualification data.

One conversation, every channel

Moves between phone, email, chat, and SMS without losing context.

Instant escalation

Judges urgency and routes the issue to the right sales manager with a short briefing.

Natural conversation

Human-like turn-taking, with responses as fast as 0.5 seconds on call and chat.*

Cloud Employee vs. AI agent

AI agents are tools.
Cloud Employees are teammates.

AI agent
SDR.ai Cloud Employee™
Decision making
Follows instructions
Acts independently
Memory
Forgets after execution
Learns over time
Ownership
Completes a task
Owns a job
Accountability
Produces an output
Delivers an outcome
Channels
Single channel
Omni-channel

Onboarding

Onboard your Cloud Employee
in weeks, not months.

01 · Define the job

Set the rules

Review real buyer scenarios together, then set qualification criteria, follow-up rules, meeting targets, and handoffs.

02 · Connect

Wire your systems

Connect your CRM and internal systems, with permissions, guardrails, and allowed actions defined.

03 · Train & coach

Teach your business

It learns your documents, playbooks, and history. You role-play scenarios and tune its judgment and escalation.

04 · Launch

Go live

Test together, go live, and keep coaching as it owns the job and keeps improving.

Security & governance

Enterprise-grade guardrails.

🛡

Access controls

Permissions set for every system it connects to.

🚦

Agent guardrails

The actions it's allowed to take are explicitly defined.

💬

Communication boundaries

Tone, style, and limits set during onboarding.

🔒

Data handling

Your data is handled under enterprise security and governance controls.

Questions

About your Cloud Employee.

Does the Cloud Employee talk to buyers itself?
Yes. It engages each inbound lead on the buyer's preferred channel, qualifies it, and books the meeting. When something needs a person, it routes the issue to the right sales manager with a short briefing.
Which channels does it work on?
Phone, email, chat, and SMS. It keeps one conversation going across all of them without losing context.
How long does onboarding take?
Weeks, not months. You define the job, connect your systems, train and coach it on your business, then test together and go live, with ongoing coaching after launch.
Can I interview it before I hire it?
Yes. Ask about its experience and how it would handle the job, role-play as an inbound buyer, and throw it a hard scenario to see what it handles alone and when it brings in a human.

Your Cloud Workforce

Add a Cloud Employee
to your sales team.

Start with an AI SDR. Interview it on a live role-play and see how it would work your inbound leads.

Book your discovery call →